
PROVIDING ELITE LUXURY TRANSPORTATION

TERMS OF SERVICE
Payment & Charges
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All reservations will be charged in-office and include the following:
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Base rate
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Transportation tax
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20% gratuity on all pickups and charters
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10% fuel surcharge
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No-Shows & Cancellations
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Sedans & SUVs (Airport or Point-to-Point) must be canceled at least 24 HOURS in advance of scheduled pickup to avoid charges.
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Late cancellations will be charged the full rate (excluding gratuity and tax).
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No-Shows: Full rate will be charged ( Including gratuity & transportation tax )
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Flight Cancellations: Must speak directly with dispatch to avoid charges.
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Same-Day Reservations: Non-refundable under any circumstances.
Charters, Weddings & Group Transportation
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A deposit is required for all charter bookings.
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All deposits are non-refundable.
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For weddings, group travel, or out-of-state service:
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Cancellations will result in credit only (valid for 1 year from original reservation).
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Credits may not be used during blackout dates.
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Blackout date info available from dispatch.
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Wait Time & Additional Charges
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After 15 minutes of wait time or for any extra stops, additional charges will apply.
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Overtime charges will apply for any time added after scheduled drop-off time during a charter.
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Pickup times cannot be altered once reserved.
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In some cases, dispatch may be able to approve a change.
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Vehicle Selection
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Vehicle size and pricing are determined based on the number of passengers, luggage, and any special equipment or needs disclosed at the time of booking to ensure appropriate accommodations.
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Passengers with golf clubs, skis, wheelchairs, or strollers will be automatically provided with an SUV and charged accordingly.
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If it is determined that a different vehicle is required after a vehicle has been dispatched—due to undeclared luggage, passenger count, or special equipment—an additional charge will apply, and service may be delayed until the appropriate vehicle is available.
Cleaning & Damage Fees
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Eating and drinking are permitted in vehicles.
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Cleaning fees may be charged at the discretion of TransCo South, including (but not limited to):
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Pet hair, dandruff, or waste
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Spills or bodily fluids
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Strong or foul odors
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Smoking is strictly prohibited. A $300 cleaning fee will be applied for smoking violations.
Children & Unaccompanied Minors
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Children under 8 years old must be in an approved car seat.
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Failure to comply will result in ride cancellation.
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No unaccompanied minors allowed unless explicitly agreed upon by both client and TransCo South.
Lost or Left Items
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TransCo South is not responsible for lost, left behind, or damaged personal items.
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Items may be picked up at a disclosed address or shipped at the owner's expense.
Credit Card Authorization
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By submitting your credit card information, you authorize TransCo South to:
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Charge the approved amount for services rendered
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Use the card for future reservations without additional signatures
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Personally guarantee payment in the event of a chargeback or dispute without just cause
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Your signature confirms that all credit card information provided is valid and true